Tag Archives: EAA AirVenture Oshkosh 2017
Customer Centered Culture
by Cassandra Isackson Director, Minnesota DOT Office of Aeronautics Published in Midwest Flyer – June/July 2017 Issue Are you my customer? Do you know the products MnDOT Aeronautics provides? If you fly, and/or land in Minnesota, you are using some … Continue reading