Third Time, Still A Charm… MSP Again Named Best Airport In North America

Published in Midwest Flyer – June/July 2019 issue

MINNEAPOLIS/ST. PAUL, MINN. – Airports Council International (ACI) recently named Minneapolis-St. Paul International Airport (MSP) the “Best Airport In North America” in its size category for 2018, along with Detroit Metropolitan Wayne County Airport.

The award follows MSP receiving the same recognition in 2016 and 2017. For each of those years, MSP earned the highest score among North American airports serving 25 to 40 million passengers annually. The score stems from ACI’s ranking of the world’s airports by region and size category based on its Airport Service Quality (ASQ) passenger survey program.

ASQ is the only industry award based on research actually gathered at airports, using information provided by travelers rating their satisfaction on the day of travel. Survey questions cover everything from airport access to check-in, security screening, restrooms, stores, restaurants and more

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