SIOUX FALLS, S.D. – Avera McKennan Hospital and University Health Center’s air ambulance service serves a widely dispersed population in parts of South Dakota, Nebraska, Iowa, and Minnesota from its Sioux Falls location and, as with any emergency response organization, timeliness and precise information are critical components to its success. That’s why Avera McKennan’s aviation operation has chosen to team with Baldwin Aviation, the world’s leader in providing individually customized safety management and operational systems for flight organizations, to ensure it meets the hospital’s patients needs. Baldwin customizes its system and tools specifically to each client’s operation.
The hospital’s air ambulance operation also supports Avera McKennan’s innovative “e-Emergency program” in which doctors in remote areas conduct video consultations with clinics in remote areas, and determine whether a patient requires transport by helicopter or airplane to the hospital, and if so, places the flight request with a dispatcher who is located in the same room. This unique arrangement allows Avera McKennan’s fleet of one helicopter and two fixed-wing aircraft to serve a broad geographic area very quickly and efficiently (www.BaldwinAviation.com).